Role and Responsibilities:

Snowmakers are involved in the operation of snowmaking equipment whenever weather permits to meet our needs as determined by our Mountain Manager.

The specific duties of a Snowmaker shall include but not be limited to:                

• Genuinely interested in working outside in challenging and changing weather conditions
• Able to work seven (7) days per week when needed and when possible
• May be asked to work another area of the resort or called off when not needed
• Day shift snowmakers may be assigned to direct traffic in the parking lot on weekends and holidays
• May be kept busy with other duties

Qualifications and Education Requirements:

• Able to work 12-hour day or night shift in extreme weather condition
• Able to frequently lift and pull a minimum of 50 pounds.
• Able to pull heavy hoses or other equipment on hard packed or soft snow and on icy conditions
• Must be safety conscious and aware of changing conditions
• Minimum age is 18
• Provide own outside clothing, warm and waterproof boots, and gloves
• Dress code required

Preferred Skills:

Experience recognized but not required.

Wage: $18-$19/hr

Role and Responsibilities:

Ensure high-quality and safe skiable terrain. Communication with management and team is essential to providing the best value to our customers. Operators must ensure that assets within the grooming fleet are maintained and kept in clean and good working order. Assist in equipment operation and resort-wide maintenance. It is essential to ensure that assets within the equipment fleet are maintained and kept in clean and good working order. Groomers will be asked to help wherever necessary in aid of the common goal to exceed customers’ expectations and to maintain a safe and organized work environment.

The specific duties of a Snowmaker shall include but not be limited to:

• Grooming and maintenance of all skiable terrain
• Ongoing training of groomer equipment operation
• Entering grooming records in orderly fashion
• Maintain and facilitate equipment cleanliness
• Assistance in preventative maintenance of grooming and equipment fleet (i.e. greasing, daily checklists, etc.
• Communicate directly through work orders with fleet mechanics and manager
• Facilitate slope maintenance at manager’s discretion (i.e. tree trimming, padding, etc.)
• Communicate with grooming manager, snowmaking manager, terrain park manager, lifts operations manager, risk manager, and mountain manager as to all skiable terrain concerns and plans of action
• Off-season duties include but are not limited to assisting with equipment operation, snowmaking maintenance, and slope maintenance
• Will not be limited to specific duties within this description and assist wherever grooming manager sees fit

Qualifications and Education Requirements:

• Able to work 12-hour day or night shift in extreme weather condition
• Must be safety conscious and aware of changing conditions
• Minimum age is 18
• Provide own outside clothing, warm and waterproof boots, and gloves
• Dress code required
• High school diploma or equivalent
• Minimum of 5 years of grooming and/or heavy equipment operating experience
• Minimum of 2 years laborer experience or equivalent experience
• Must be able to lift 50lbs and able to safely climb in, out, and around all equipment
• Minimum age is 18 with a valid driver’s license

Preferred Skills:

Experience recognized but not required.

Wage: Starting at $18/hr

Role and Responsibilities:

Lift attendants and operators are responsible for the safety of our guests as they get on and off the lifts. You must become very familiar with the operation of the various types of lifts and know how to instruct and help the guest to load and unload.

The specific duties of Lift Attendant shall include but not be limited to:                                                    

• In constant contact with our guests
• Must be friendly and helpful when greeting and assisting them
• Making eye contact with the guest is essential
• Work will be outside for the entire shift, in all types of weather including extreme conditions
• Must be agile on soft and hard packed snow
• Must be able to walk safely down the slopes
• May be performing lift maintenance
• May be de-icing towers and clearing snow
• May be assigned to work the Magic Carpet lift in Tube Town

Requirements:

• Will be working in all weather for long periods of time frequently in extreme weather conditions
• Physically able to hold chairs while guests load and unload
• Physically able to swing loaded chairs
• Must be able to lift a minimum of 50 pounds
• Snow shoveling required
• Able to be on your feet for the entire shift
• Minimum age requirement is 18
• Uniform and dress code required
• Uniform jacket provided

Preferred Skills:

Experience recognized but not required. 

Wage: $15-$16/hr

Role and Responsibilities:

Oversight and facilitation of: lift operations and safe operating practices, lift operation seasonal staff, records for department, required documentation of lift operations, department staffing, general maintenance of lift operation facilities

The specific duties of General/Fleet Mechanic shall include but not be limited to:

• Planning and implementation of best safety practices for lift operations team
• Oversee and help facilitate adherence to OSHA and ANSI regulations
• Oversee and help facilitate record keeping of lift operations
• Ensure that all training and SOPs are adhered to for lift operations department
• Oversee and help facilitate best customer service practices
• Observing and supervising efficiency of lift operations daily
• Recognizing potential problems within lift operations and supervising to avoid and overcome problems
• Work with individuals within team to improve lift operations
• Assist in staffing and scheduling for department needs

Qualifications and Education Requirements:

• High school diploma or equivalent
• Completed 2 years of applicable college level courses or years of related work experience
• Must work well with Team members
• Must have strong organizational skills
• Must have hands on experience within a lift operations department
• Must have a valid driver’s license
• Heavy equipment operation experience is a plus
• General heavy equipment and/or industrial maintenance is a plus

Preferred Skills:

• Team building and leadership
• Customer service training

Role and Responsibilities:

Cleaners are responsible for ensuring clean and sanitary conditions of overall area.

The specific duties of a Cleaner shall include but not be limited to:

• Cleaning, disinfecting, and stocking restrooms
• Mopping and/or vacuuming all floors
• Removal of trash and recyclables from common areas
• Clearing and sanitizing cafeteria tables
• There may be minimal sweeping and trash removal required outside
• Wash all glass windows and doors whenever they get fingerprints or other dirt on them

Qualifications and Education Requirements:

• Ability to be on your feet for the entire shift
• Flexibility and willingness to perform various duties
• Must be able to lift a minimum of 40 pounds on a frequent basis
• Ability to work independently
• Some positions available for 14 and 15-year old’s
• Uniform and dress code required

Preferred Skills:

Experience is recognized but not required.

Role and Responsibilities:

Cooks are responsible for the preparation of hot and cold foods served at Cascade Mountain as well as performing a wide variety of other duties related to food preparation in a cafeteria-style setting.

The specific duties of a Cook shall include but not be limited to:

• Cooking / preparing menu items using Standard Operating Procedures and sanitation guidelines
• Maintaining clean / sanitary conditions in work and customer areas always
• Maintaining positive and professional interactions with co-workers and customers always
• Greeting and serving guests
• Answering any questions guests may have regarding menu, ingredients, price, etc.
• Stocking cups, condiments and other food and non-food items
• Cleaning counters and floors as needed
• Clearing and sanitizing tables in dining areas as customers come and go
• Recording and maintaining proper cooler and food temperatures based on provided guidelines

Qualifications and Education Requirements:

• Able to be on your feet for the entire shift
• Flexibility and willingness to perform various duties
• Must be able to lift a minimum of 40 pounds
• Minimum age requirement is 16
• Uniform and dress code required

Preferred Skills:

Experience preferred.

Wage: $15-$16/hr

Role and Responsibilities:

Both positions will involve performing a wide variety of duties related to cafeteria style dining.  Some Counter Persons may also be trained as Cashiers and must be flexible enough to work in either position as needed.  Cashiers must be willing to work as a Counter Person at any time not needed at a sales point.

The specific duties of a Cashier shall include but not be limited to:

• Ensuring an accurate accounting of all transactions, collections, and disbursements
• Receiving cash at the beginning of work shift and counting the money in the drawer to verify accuracy
• Greeting each guest as they go through the line
• Itemizing and ringing food and beverage items into register
• Ensuring that the correct price is charged for all items
• Collecting payment from all food service guests, making accurate change for the transaction
• Maintaining a clean and sanitary work place for guests and co-workers always

The specific duties of a Counter Person shall include but not be limited to:

• Greeting and serving guests
• Answering any questions guests may have regarding menu, ingredients, price, etc.
• Stocking cups, condiments and other food and non-food items
• Cleaning counters and floors as needed
• Clearing and sanitizing tables in dining areas as customers come and go
• Maintaining a clean and sanitary work place for guests and co-workers always

Qualifications and Education Requirements:

• Weekends and holidays required
• Able to be on your feet for the entire shift
• Flexibility and willingness to perform various duties
• Requires the ability to maintain a fast pace
• Must be able to lift a minimum of 40 pounds
• Some positions available for ages 14 and 15
• Uniform and dress code required

Preferred Skills

Experience is recognized but not required.

Wage: $15-$16/hr

A Shift Supervisor performs leadership and organization tasks to ensure that team members work efficiently and effectively together to create a great guest experience. 

Specific duties may include but not be limited to:

• Assigning duties to team members based on role and skills
• Supervising employees and assisting with tasks as necessary
• Manage employee conflicts and transgressions
• Training new and current employees on tasks
• Handling customer issues and managing conflicts
• Interacting with customers and answer questions they may have
• Adjusting schedules to coincide with guest traffic

Job Requirements:

• Able to be on your feet for the entire shift
• Flexibility and willingness to perform various duties
• Must be able to lift a minimum of 40 pounds
• Minimum age requirement is 18
• Uniform and dress code required

Preferred Skills:

• Excellent communication and decision-making skills
• Problem solving skills
• Customer service skills
• Understanding of health and safety regulations
• Must be comfortable with workplace technology such as cash registers
• Must be able to work as part of a team

Wage: $17-$18/hr

Role and Responsibilities:

Baristas work in the Coffee Shop and are responsible for the setup, cleanup, maintenance, and operation of the coffee shop.

The specific duties of a Barista shall include but not be limited to:

• Taking orders from patrons   
• Preparing and serving coffee drinks in accordance with standard recipes
• Preparing and serving other food and beverage items in accordance with standard recipes
• Ensuring accurate accounting by ringing orders into the cash register, collecting payment and making change
• Clearing and sanitizing tables in the seating area
• Maintaining clean and sanitary work / storage areas always
• Recording and maintaining proper cooler and food temperatures based on provided guidelines

Qualifications and Education Requirements

• Weekends and holidays required
• Able to be on your feet for the entire shift
• Ability to work at a very fast pace
• Must be able to work independently
• Minimum age requirement is 16
• Uniform and dress code required

Preferred Skills

Experience recognized but not required.

Role and Responsibilities:

Bartenders are responsible for the setup, cleanup, maintenance, and operation of the bars and bar seating areas.

The specific duties of a Bartender shall include but not be limited to:

• Taking drink orders from patrons
• Preparing and serving drinks in accordance with standard recipes
• Mixing cocktails according to recipes and serving wine and bottled and draft beer
• Ringing orders into the cash register, collecting payment and making change
• Checking ID’s of guests to determine if they are of legal drinking age
• Washing and sterilizing glassware
• Preparing garnishes for drinks
• Stocking all bar supplies
• Maintaining clean and sanitary conditions of the bar and bar areas at all times
• Helping in other departments as able and if necessary

Qualifications and Education Requirements:

• Able to be on your feet for the entire shift
• Ability to work at a very fast pace
• Must be able to lift a minimum of 40 pounds
• Must have current Bartender/Server training certificate
• Minimum age requirement is 21
• Uniform and dress code required

Preferred Skills:

Experience preferred.

Wage: $12/hr plus tips

Role and Responsibilities:

A Warehouse Attendant is responsible for the receipt and storage of all food and non- food items and equipment delivered to Cascade.

The specific duties of a Warehouse Attendant shall include but not be limited to:

• Inspecting all packages upon delivery before signing for them to ensure quality and proper quantity
• Maintaining an inventory of the stored items
• Ensuring an orderly flow of supplies so that all items are on hand when needed
• Helping to maintain recycling and dumpster area
• Keeping the warehouse (coolers, freezer, and dry storage) clean and orderly always
• Monitoring cooler and freezer temperatures
• Taking responsibility for the delivery of most items to various departments
• Ensuring proper rotation of products (First IN, First OUT)
• Inform appropriate personnel about special delivery items (UPS, FedEx, etc.)
• Ensuring the security of and accountability for all stored items
• Helping with snow removal on steps and walk-ways as well as the loading dock and dumpster areas

Qualifications and Education Requirements:

• Able to be on your feet for the entire shift
• Ability to maintain a fast pace
• Requires constant lifting of 50 pounds, sometimes above shoulder level
• Minimum age requirement is 18
• Uniform and dress code required

Preferred Skills:

Warehouse or parts room organization experience is preferred.

Role and Responsibilities:

• To ensure the rental process and introduction to Cascade Mountain be as fast and easy as possible for the guest

• To correctly answer questions regarding, but not limited to; the rental process, locker options and pricing, ticket process and pricing, lesson times and pricing

• To create a fun and welcoming environment

The specific duties of a Rental Attendant shall include but not be limited to:                                                                             

• Properly distributing and collecting ski/snowboard equipment for the guests (training provided)
• Assist guests in correctly filling out their rental agreement
• Assist guests in choosing and fitting the correct size and type of boot
• Give instructions on the equipment and its use
• Courteously assist the guests through the process of renting equipment and the proper use of it

Qualifications and Education Requirements:

• Physically active, mature individuals are encouraged to apply
• Should be an outgoing person who can communicate easily with the guests
• Must be able to be on your feet for entire shift
• Able to handle a fast-paced job
• Must be able to lift a minimum of 40 pounds
• Minimum age requirement is 16
• Uniform and dress code required 

Preferred Skills:

• Binding certification required (training provided)
• Experience recognized but not required  

Wage: $15-$16/hr

Role and Responsibilities: 

Tech Shop Attendants are responsible for the service and repair of guest and rental equipment. 

The specific duties of a Tech Shop Attendant shall include but not be limited to:                                      

• Waxing, sharpening, base and top sheet repair

• Assisting rental employees when needed with guests

• Directing guests with any questions

• Helping guests decide on sport rental skis to use 

Qualifications and Education Requirements: 

• Tech Shop attendants must be outgoing people who can communicate easily with the guests
• Must be able to be on your feet for an entire shift
• Able to handle a fast-paced job
• Must be able to lift a minimum of 40 pounds
• Binding certification required (training provided)
• 1-2 years of Rental or Tech Shop experience required
• Minimum age requirement is 18
• Uniform and dress code required  

Preferred Skills: 

Experience recognized but not required.   

Role and Responsibilities:

As a Ski or Snowboard instructor, you will be responsible for providing high-quality lessons to groups of 1-5 people, ages 4 and up. The ideal candidate is passionate about winter sports, enjoys working with people of all ages and ability levels, and is committed to promoting safety, fun, and learning on the slopes.  

New and experienced instructors are encouraged to apply.  There will be a required Instructor Training Clinic for all new instructors.

The Specific Duties of Ski and Snowboard Instructors shall include but are not limited to:

• Instructs 1- or 2-hour lessons for groups of 1-5 people ages 4 and up of varying skill levels, ages, learning abilities
• Teach fundamental techniques and advanced skills to students of all abilities
• Emphasize safety practices and ensure all participants know the Skiers/Riders Responsibility Code
• Foster a fun and engaging learning environment, encouraging students to develop their skills and confidence
• Adapt teaching methods to accommodate different learning styles and abilities
• Monitor and assess student progress, providing constructive feedback and support
• Work in all weather conditions to deliver consistent and reliable instruction
• Maintain a professional and positive attitude representing Cascade Mountain with excellence
• Commitment to improving personal skills and teaching techniques through practice and clinics

Qualification and Education Requirements:

• Excellent customer services and communication skills
• Strong personal skiing and/or snowboarding skills with the ability to demonstrate techniques effectively.
• Outside work frequently in extreme weather conditions
• Teaching skills for all levels and ages necessary
• Patience, enthusiasm, and a passion for teaching outdoor sports
• Commitment to safety of students and all others on the hill
• Successful completion of New Instructor Training
• Minimum age requirement is 14

Preferred Skills:

• PSAI/AASI Certifications
• Previous teaching experience recognized but not required

Role and Responsibilities:

We are seeking a personable and dynamic Front Desk Associate to join our Snow Sports School team. The ideal candidate will have excellent communication skills, the ability to handle stress, and have a friendly demeanor. This role involves managing the front desk operations such as: answering questions in person and via the phone, efficiently using of POS system, knowledge of not only Snow Sports School but all of Cascade to give the guest the best experience we can.

The specific duties of Front Desk Associate shall include but not be limited to:                                                                         

• Greet and welcome guests with a friendly and professional attitude
• Provide in person and over the phone customer service
• Manage front desk operations including running POS and collecting payment from guests
• Knowledgeably be able to sell tickets, rentals, lessons and any other products sold at the front desk
• Ability to answer questions and provide information about Snow Sports School, lesson types, and lesson schedules
• Assign and schedule lessons for guests ensuring that all details are accurately recorded and communicated
• Facilitate lesson check-ins and ensure that each group is paired with the correct instructor
• Handle stressful situations calmly and efficiently, maintaining a positive experience for guests
• Some data entry work required
• Ensure Snow Sports School remains clean, organized and well maintained
• Assist in other administrative tasks as needed to support the smooth operation of Snow Sport School
• May be crossed trained to help with other departments

Qualifications and Education Requirements:

• Excellent interpersonal and communication skills
• Friendly and outgoing personality
• Ability to handle stressful situations with composure and professionalism
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment and multitask effectively
• This position requires standing for extended periods, must be able to work in a cold environment and adapt to varying weather conditions
• Availability to work weekends, holidays and peak seasons is essential
• Minimum age requirement is 16
• Uniform and dress code required

Preferred Skills:

• Cashier and phone experience preferred but not required
• Some experience with Microsoft Excel preferred

Wage: $15-$16/hr

Role and Responsibilities:

Tube Town Lift Attendants are in constant contact with our guest and must possess friendly and helpful personalities.  Lift attendants will perform all opening, operating, and closing procedures at the Tubing Park. They will assist customers in loading and unloading the surface lift.

Requirements:

• Excellent customer service skills
• Dependable
• Must be able to pull loaded snow tubes across the snow
• Ability to work outdoors at times in extreme weather conditions
• Snow shoveling is required
• Able to be on your feet for the entire shift
• Minimum age requirement is 18
• Uniform and dress code required
• Uniform jacket provided

The specific duties of a Tube Town Lift Attendants shall include but not be limited to:

• Assisting guests on and off the surface lift
• Daily set-up and clean-up of tube park including fencing, tube return, and garbage
• Tube park lane maintenance
• Basic cleaning of inside tables, floors and restrooms
• Greeting guests and providing instruction
• Assisting guest in loading and unloading tubes

Qualifications and Education Requirements:

• Weekends and holidays required
• Able to be on your feet for the entire shift
• Flexibility and willingness to perform various duties
• Requires the ability to maintain a fast pace
• Must be able to lift a minimum of 40 pounds
• Minimum age 18 years old  

Preferred Skills:

Experience recognized but not required. 

Role and Responsibilities:

The Tube Town Supervisor is responsible for assisting in the operation of Tube Town and safety of the guests and staff.

The specific duties of the Tube Town Manager shall include but not be limited to:

• Assit the staff scheduled at Tube Town and staff from other departments currently working at any one time
• General maintenance and upkeep of Tube Town
• Oversee and help facilitate best customer service practices
• Observing and supervising efficiency of lift operations daily
• Recognizing potential problems within lift operations and supervising to avoid and overcome problems
• Working with tools and other equipment to assist in job duties
• Opening and closing Tube Town at times
• Selling Cascade Mountain products
• Providing support and assisting Ticket sellers
• Cooking / preparing menu items using Standard Operating Procedures and sanitation guidelines.
• Maintaining clean / sanitary conditions in work and customer areas always.
• Other duties as described by Cascade Mountain Management

Qualifications and Education Requirements:

• Weekend, holiday and night availability required
• Good customer service skills required
• Ability to handle a wide variety of people, questions, and situations in a fast-paced environment
• Friendly and outgoing personality
• Must possess a pleasant and professional manner and the ability to work well with others
• Uniform and dress code required

Preferred Skills:

• Previous supervisory experience preferred but not required
• Team building and leadership
• Customer service training

Wage: $19-$20/hr

Role and Responsibilities:

The top priority of the Guest Services department and the Shuttle Bus Driver position within Guest Services is to make sure that our customers have a great day from arrival to departure. The Shuttle Bus Driver position is responsible for transporting guests and their equipment safely around the parking lot, to wherever they need to go. The shuttle bus does not leave the parking lot or enter onto any public roadway.

The specific duties of the Guest Services Shuttle Bus Staff include but are not limited to:

• Operate shuttle bus on designated routes to transport passengers between the parking lot and specified locations
• Assist passengers with boarding and disembarking from the shuttle bus, ensuring safety at all times
• Maintain a timely schedule, ensuring passengers arrive at their destinations promptly
• Provide excellent customer service by greeting passengers and addressing any questions or concerns
• Monitor property conditions and report any issues, including  hazards or vehicle malfunctions
• Conduct pre-trip and post-trip inspections of the shuttle bus to ensure it is safe and clean
• Keep the shuttle bus clean and organized, including addressing any maintenance or repair needs promptly with maintenance staff
• Comply with all traffic laws, company policies, and safety regulations
• Maintain accurate records of passenger counts, vehicle maintenance, and incident reports

Qualifications and education requirements:

• Valid Driver’s License from State of Wisconsin
• High school diploma or equivalent
• Previous experience driving a shuttle bus or similar vehicle preferred
• Strong customer service skills and a friendly demeanor
• Ability to remain calm and make quick decisions in traffic situations
• Excellent communication skills and ability to engage with a diverse range of passengers
• Basic mechanical knowledge preferred, with the ability to identify common vehicle issues

Physical Requirements:

• Ability to sit for extended periods and operate a shuttle bus
• Must be able to assist passengers with mobility challenges, including providing help with luggage or getting on and off the shuttle as needed
• Capable of performing routine vehicle inspections and maintenance checks
• Uniform and dress code required Uniform jacket and hat provided

Preferred Skills:  Experience recognized but not required.

Role and Responsibilities:

Sports Shops Sales Clerks are responsible for all aspects of selling goods to our guests.

The specific duties of a Sports Shop Sales Clerk shall include but not be limited to:                                                  

• Ring up sales, making correct change
•  Organizing and arranging displays of the merchandise
• Receive cash at the beginning of the work shift, counting it to verify accuracy
• Balance till at the end of the shift
• Assist guests to find the merchandise they are looking for
• Answer any questions guests have about the items for sale – and about Cascade Mountain
• May be asked to assist with or conduct an inventory of the merchandise

Requirements:

• Sales Clerks are responsible for the security of the Cascade Sports Shop
• Accuracy and honesty are essential
• Must be able to be on your feet for entire shift
• Able to handle a fast-paced job
• Able to work independently
• Minimum age requirement is 16
• Uniform and dress code required 

Preferred Skills:

• Cashier experience required
• Retail experience helpful

Wage: $15-$16/hr

Role and Responsibilities:

The top priority of the Guest Services department is to make sure that our customers have a great day from arrival to departure. Guest Services staff will find themselves rotating between several different positions including but not limited to ticket checking, lift line organization, ski corral operation, and greeting our guests and thanking them for visiting.

The specific duties of the Guest Services Staff include but are not limited to:

• Greeting guests upon arrival and thanking them upon departure
• Providing information and direction to guests
• Checking lift tickets
• Directing lift lines
• Operating ski corral
• Shoveling and salting walkways
• Cleaning
• Tending to and cleaning Day Cabins

Qualifications and Requirements:

• Must be able to be on your feet for the entire shift
• Must be able to lift 40 pounds
• Must be able to work in a fast-paced environment
• Must be willing to work in all weather conditions for long periods of time
• Minimum age is 14
• Uniform and dress code required
• Uniform jacket provided 

Preferred Skills:  Experience recognized but not required.

Wage: $15-$16/hr

Role and Responsibilities:

Ticket Sellers are among the first employees a guest talks to, so this position requires friendly and helpful people with the ability to handle high stress situations. You will need to become knowledgeable about all aspects of Cascade Mountain and to be able answer questions and provide information about areas other than just ticket prices and related subjects.

The specific duties of Ticket Sellers shall include but not be limited to:                                                                    

• Knowledgeably able to sell tickets and packages
• Must become familiar with all products sold at the ticket windows
• Will be working in one of several locations depending upon the need. This will include outside locations.
• May be crossed trained in other office duties
• Some data entry work required

Qualifications and Education Requirements:

• Weekends and holidays required. Friendly and outgoing personality
• Able to be on your feet for your entire shift
• Minimum age requirement is 16 (some available for 14 & 15 year-olds)
• Uniform and dress code required 

Preferred Skills:

Cashier experience preferred.

Wage: $15-$16/hr